Privacy Policy

We use the collected information for the following purposes:

• Auction Operations: Process bids, manage proxy bidding, calculate rankings, determine winners
• Account Management: Create and maintain user accounts, verify identity, manage access rights
• Communication: Send auction notifications, bid confirmations, system alerts, and important updates
• Security: Detect and prevent fraudulent activities, unauthorized access, and concurrent login attempts
• Platform Improvement: Analyze usage patterns, identify technical issues, enhance user experience
• Compliance: Meet legal and regulatory requirements, maintain audit trails, generate reports
• Real-time Updates: Deliver live bid updates via SignalR technology

We implement industry-standard security measures to protect your information:

• Encryption: All sensitive data is encrypted both in transit (HTTPS/SSL) and at rest
• Password Security: Passwords are hashed using strong cryptographic algorithms
• Access Control: Role-based access control (RBAC) limits data access to authorized personnel only
• Session Management: Automatic session timeouts, concurrent login detection, secure session tokens
• Audit Trails: Comprehensive logging of all critical actions and data access
• Database Security: Firewalls, intrusion detection, regular security updates
• OTP Verification: Two-factor authentication for sensitive operations

We do not sell your personal information. We may share your information only in the following circumstances:

• Within Auctions: Your company name and bid information are visible to auction administrators and auctioneers for auction management purposes
• Winning Bids: Winning bidder information is shared with auction organizers for contract fulfillment
• Service Providers: Trusted third-party service providers who assist in platform operations (email services, hosting providers) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We never share your:

• Password or authentication credentials
• Personal contact information with other bidders
• Proxy bid maximum amounts with anyone
• Financial or banking information

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Opt-out of non-essential communications
• Complaint: Lodge a complaint with relevant data protection authorities

To exercise these rights, please contact our Data Protection Officer at privacy@eauction.local

We use cookies and similar technologies to:

• Authentication Cookies: Keep you logged in and maintain your session
• Security Cookies: Detect fraudulent activity and protect your account
• Preference Cookies: Remember your settings (e.g., rows per page, display preferences)
• Analytics Cookies: Understand how you use our platform to improve functionality

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (tax records, audit requirements)
• Resolve disputes and enforce our agreements
• Maintain audit trails for completed auctions

Our platform is intended for business use only. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided information, please contact us immediately at privacy@eauction.local

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or platform notification
• Provide a summary of key changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.